INSTRUCTIONAL DESIGN  /  LEARNING CURRICULUM

US FOODS — OPTIMUS WMS LEARNING CURRICULUM

ROLE

Instructional Designer

TIMELINE

2023-2025

TOOLS

Storyline · Rise · SuccessFactors

SCOPE

70+ distribution centers

OVERVIEW

US Foods was replacing the warehouse management system that runs every distribution center in the country. I owned the learning strategy: scalable, role-based training that got thousands of workers fluent on a new system without stalling operations.

THE CHALLENGE

15 distinct user groups, each with different workflows, spread across 70+ sites, all needing to be productive on day one of their go-live. Training had to be consistent, measurable, and impossible to fall behind on.

THE APPROACH

Role-specific curricula built on adult-learning principles, 25+ modules and 15 Learner Guides. These were paired with live dashboards tracking completion and system performance, so leadership could see every site's readiness in real time.

RESULTS AT DEPARTURE:

86%

on time training completion

82%

positive learner feedback

25+

training modules built

15

role-based learning guides

RUDOLPH WARD II — GRAPHIC & INSTRUCTIONAL DESIGNER

© 2026